Billing Terms and Conditions

HeatSene Payment Policy

1. Accepted Payment Methods

At HeatSene, we offer secure and convenient payment options to ensure a smooth and reliable checkout experience. We accept:

  • Credit & Debit Cards: Visa, MasterCard, American Express

  • PayPal

  • Apple Pay & Google Pay

  • Bank Transfers (available for bulk or wholesale orders — contact us for details)

All payments are processed in Great British Pounds (GBP).

2. Payment Processing

  • Full payment is required at the time of purchase.

  • Orders will not be processed or shipped until payment is successfully received.

  • If a payment is declined, failed, or flagged by your provider, the order will not be confirmed.

3. Pricing & Currency

  • All prices displayed on HeatSene.com are in Great British Pounds (GBP).

  • Pricing may change at any time without prior notice.

  • Any applicable taxes or fees will be clearly shown at checkout.

4. Secure Payment Processing

HeatSene uses SSL encryption and trusted, industry-standard payment gateways to ensure your transaction is safe.

  • We do not store your credit card or payment information on our servers.

  • All processing is handled securely through verified payment partners.

5. Refunds & Chargebacks

  • Refunds follow our official Return & Refund Policy.

  • Unauthorized or fraudulent chargebacks will be investigated and disputed.

  • If you encounter any payment-related issues, please contact us first at info@heatsene.com so we can resolve the matter quickly.

6. Fraud Prevention

HeatSene reserves the right to:

  • Cancel or place a temporary hold on any order suspected of fraudulent activity.

  • Request additional identification or verification for high-value orders, to ensure customer protection.

These steps help safeguard both our customers and our store.

7. Contact Us

If you have questions about billing or payment processing, feel free to reach out.

Store Name: HeatSene
Address: 18 Montgomery Ave, Chatham ME5 0HA, UK
Email: info@heatsene.com
Phone: +44 16 3482 7390

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.